Missed call calculator
Customers go with whoever gets back to them first. A missed call, or a text or email you answer three hours later, is often a customer for your competitor. Put in your own numbers to see what missed and slow replies cost you.
Lost each month
£0Lost each year
£0How it works out
Calls, texts and emails a day × the share left unanswered or waiting over an hour × the share that become customers × what a new customer is worth × 260 working days gives the year; divide by 12 for the month. It doesn't count repeat business or referrals, so the real figure is often higher.
Stop missing calls
Pathir answers every call, text and email for you, 24/7, books customers into your calendar and puts urgent calls through to you. It's from £97 a month, with 2 weeks free. Read AI receptionist vs voicemail, or see how it works for your kind of business.
Questions
How much does a missed call cost a small business?
It depends on how many calls you miss, how many of those are new customers and what a customer is worth. A trade business getting 8 enquiries a day, leaving 2 in 10 unanswered or waiting, where 3 in 10 become £250 customers, loses over £30,000 a year.
Do people call back if I miss their call?
Many don't. Someone looking for a plumber, a physio or a salon often calls the next business on Google.
How do I stop missing calls?
Answer every call, or have something answer for you. An AI receptionist like Pathir picks up every call, text and email, 24/7, and books the customer in.
Stop missing calls: try Pathir free
No card needed. Enter your website and your AI receptionist is ready in about 5 minutes.